Shipping & Delivery

*WINTER SHIPPING POLICY*

BC, ALBERTA, SASKATCHEWAN, MANITOBA) 

Our team is working hard to ship your order as quickly as possible. Please note that shipping delays may be slightly longer during this busy time. Thank you for your patience and understanding!

Shipping to Canada

  • Ontario & Québec : Free shipping on orders over $99 (after discounts & before taxes) or $14.99 shipping fees for orders under $99
  • Rest of Canada: Free shipping on orders over $149 (after discounts & before taxes) or $19.99 shipping fees for orders under $149.
*Certain remote areas are not covered by our carriers. If the situation arises, one of our specialists will contact you to seek a resolution.

** Territories of Canada are not included. Please send us an email at info@upsidedrinks.ca if you would like to get a personalized quote.

Shipping to USA

  • NY, NJ, ME, VT, NH, MA, RI, PA: Free shipping on orders $149+ or $14.99 shipping fees for orders under $149
  • Rest of US - Based on weight & distance

*We ship all across USA except the following states: Hawai, Marshall Island, Nothern Mariana Islands, Puerto Rico, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific

Processing Time

We make every effort to fulfill orders as quickly as possible. Please allow 2 business days to process your order before shipping, followed by delivery lead times based on the destination.

Delivery lead times 

  • Ontario & Québec - 1-3 business days (Monday-Friday)
  • Rest of Canada: 4-7 business days (Monday-Friday)
  • USA: 3-10 business days (Monday-Friday)

Where are you located?

All orders are shipped from our warehouse located in Quebec, Canada

Wrong Shipping Address

Customer is responsible for the accuracy of the shipping address. In instances where a package is returned to sender with the reason of incorrect or incomplete address,we will issue a refund for the order. However, please note that we will deduct the applicable shipping fees from the refund based on the customer's region.

  • Ontario & Quebec (QC): $14.99 will be deducted
  • Rest of Canada: $19.99 will be deducted.

Other requests

Reach out to us at info@upsidedrinks.ca if you would like a quote for any special order.