Products

Please let us know the category of non-alcoholic product you are looking for as well as your preferences and one of our Specialists will get back to you shortly.

Yes, we offer a wide range of non-alcoholic alternatives to popular alcoholic drinks such as wine, beers, spirits and cocktails. Check out our selection on our website! Or ask our specialists for recommendations on info@upsidedrinks.ca

Yes, you can! Simply go to the product page and click on the "Notify Me When Available" option. We will send you an email as soon as the item is restocked.

We offer a wide range of gluten-free non-alcoholic options! To view our selection, simply follow these easy steps:
1) Navigate to the top menu bar and click on the Beverage Category of your choice.
2) On the left side of the page, find the filter options and select "Gluten-Free".

Yes, we offer a rangeof low calories & sugar-free options. To explore all available choices, please follow these simple instructions:
1) Select the beverage type you are interested in
2) On the left side of the screen, click on the "Sugar-Free" or "Low Calories" filter.

Our collection includes a diverse range of non-alcoholic wines, some of which closely resemble the flavors of well-known brands. Utilize the grape variety filter on the left-hand side to explore our offerings and discover the ideal non-alcoholic substitute that suits your preferences!

"Alcohol-free" refers to beverages or products that contain no alcohol.

All of our products have less than 0.5% alcohol content, which is considered non-alcoholic in Canada.

We are an online store committed to offering alcohol-free products. All of our products have less than 0.5% alcohol content, which is considered non-alcoholic in Canada. You can check the alcohol content by following these steps : 

  1. Navigate to the top menu bar and click on the "Wine, Beer, Spirits, Mocktails" tab.
  2. On each product page, you will find the alcohol content clearly displayed.

For your first experience in the non-alcoholic world, we suggest exploring alternative NA products that mimic their alcoholic counterparts.

If you'd like personalized recommendations based on your preferences, feel free to contact our specialists at info@upsidedrinks.ca.

Generally, the products safe for pregnancy are those containing 0.0% alcohol. You might also be interested in consuming beverages with < 0.5% alcohol content, but we advise consulting your doctors to determine the appropriate amount for consumption.

You can check the alcohol content by following these steps : 

  1. Navigate to the top menu bar and click on the "Wine, Beer, Spirits, Mocktails" tab.
  2. On each product page, you will find the alcohol content clearly displayed.

We recommend consulting your doctor to ensure that the products are suitable for you.

Orders

Unfortunately, our automated system does not allow to use a discount code once an order is placed. Rest assured that you will be able to use it on your next order!

If you receive a damaged item, kindly send us an email at info@upsidedrinks.ca ca along with pictures of the damaged item and/or packaging, and we will strive to offer an appropriate resolution.

Certainly! While we do not currently provide wholesale distribution options, we would be more than happy to assist you with a bulk order. Please feel free to reach out to us via email at info@upsidedrinks.ca, and we will be ready to assist you!

At this time, we do not offer wholesale distribution opportunities. Please send us an email at info@upsidedrinks.ca and we will keep your information on file in case this changes in the future.

Unfortunately, as a retailer, our stock is limited to the sizes and packaging choices provided by the individual brands. However, we do carry a variety of ready-to-drink mocktails and wines. You can explore these options on our "Mocktails" page.

For the time being, we prioritize electronic communication and do not have a phone number available. Our team is dedicated to providing timely responses within one business day, ensuring a smooth and efficient resolution process.

Unfortunately, our automated system does not allow to modify an order once it's placed.

Orders are very time-sensitive and unfortunately, our automated system does not allow to modify or cancel an order once it's placed. If you've made an error, kindly reach out to us via email at info@upsidedrinks.ca, and we'll make every effort to promptly resolve the issue.

Unfortunately, due to the nature of our products, we do not accept returns or exchanges. However, if you have any issues with your order, please reach out to our Customer Care team at info@upsidedrinks.ca and we will do our best to resolve the issue.

Unfortunately, discount codes cannot be applied after an order has been placed. Rest assured that you will be able to use  it on your next order.

We offer a one-time 10% discount. To receive it, please sign up to our newsletter which can be found on the main page of our website. Once you do, an automated message will be sent to you. If you can't find your code, please check your Spam folder or your "Promotions" tab.

Shipping

We are currently unable to ship to P.O. Boxes and can only deliver to street addresses at the moment.

We offer nationwide shipping across the US*. Shipping charges are determined by weight and distance.

*Some exceptions apply for specific states subject to regulatory restrictions.

Currently, we do not offer express shipping as an option on our website. However, if you specify your desired delivery date, please send us an email at info@upsidedrinks.ca. We can explore expedited shipping possibilities and provide you with the associated fees.

We do not provide any pickup option at this time. All orders are shipped  from our warehouse in Québec within two business days (M-F).

We are an e-commerce and do not have any physical stores at this time.

We ship all orders from our warehouse in Quebec and offer free shipping on orders over $99 in Ontario & Québec and $149 for the rest of Canada. 

Ontario & Québec: 1-2 Business Days
Rest of Canada: 5-7 Business Days
USA: 3-7 Business Days

We make every effort to fulfill orders as quickly as possible. Please allow 1 business day to process your order before shipping, followed by delivery lead times based on the destination.

Ontario & Québec: 1-2 Business Days
Rest of Canada: 5-7 Business Days
USA: 3-7 Business Days

Yes we do!

Ontario & Québec : Free shipping on orders over $99 (after discounts & before taxes) or $14.99 shipping fees for orders under $99

Rest of Canada: Free shipping on orders over $149 (after discounts & before taxes) or $19.99 shipping fees for orders under $149.